Having been protected by plastic you may find your new mattress has a slight odour. This will disappear as soon as the mattress is removed from the plastic and aired.
You may find that your new mattress is initially a little too firm. This is normal since your old mattress had most likely lost the support qualities which you are now experiencing from your new mattress.
If you have not purchased a matching Rest Assured base, Rest Assured reserves the right to revoke any warranty or guarantee claim.
Body impressions of 30 mm to 40 mm indicate that the comfort level is conforming to your body's individual contours. |
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It is not a structural defect, but a normal occurrence in the performance of the mattress. Body impressions are most noticeable in the morning as the surface had been depressed for hours.
Do not bend or fold the mattress.
Keep your bedding clean. We recommend a mattress protector or under-blanket especially if children use the bed.
Rest Assured reserves the right to refuse service when the product is found to be in an unsanitary condition or when product failure is due to causes other than defective workmanship or material.
We do not advise the use of detergents or chemical cleaners on your mattress as this may bleach or disintegrate the fabric. |
